Application Support Engineer - Amazon Development Centre - Bangalore

• B.Tech/B.E. – Computers
• Demonstrated experience in Perl or shell scripts, a sound understanding of web technologies.
• Detailed knowledge of the Windows/ Linux operating system, prior experience with Windows system administration is a plus.
• Knowledge of Java based technologies. Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems.
• Proven ability to troubleshoot and identify the root cause of issues.

• Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
• Software deployment support in staging and production environments.
• Develop tools to aid operations and maintenance.
• System and Support status reporting. Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
• Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
• Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications.